The Triage Shelter is RainCity Housing’s first line of housing support for the homeless. The Shelter provides emergency housing and care for people living with mental health, substance use and other challenges. The Triage Shelter has been in operation since January 1, 1982. It moved to its current location at 707 Powell Street (the north east corner of Powell and Heatley) on July 1, 1993.
Clients are able to stay longer than at most shelters, which gives shelter staff time to help folks access appropriate support services based on their individual needs and circumstances. An average the length of stay at the shelter can range from 3 days to 6 weeks. Referrals are accepted from individuals themselves, hospitals, community service providers, health-care practitioners, employment assistance workers and other local shelters.
Every client gets their own private room, which is a unique feature of the Triage Shelter. There are 28 shelter rooms, each with its own window, bed, lamp, night stand, easy chair and secure wardrobe. Triage is staffed 24 hours a day by trained and experienced staff members who liaise with doctors, mental health teams, counselors and other professionals.
The clients at the Triage Shelter have often been turned away from other shelters and housing organizations due to their complex health needs. At the Triage Shelter, staff respect each individual client, and work with every person who comes to the Shelter to help them regain a sense of dignity and self worth.
If you know someone who is in need of assistance please do not hesitate to contact the Triage Shelter for further information, 24 hours a day, at 604.254.3700.
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Each Winter since December 2008, we have set up temporary low barrier shelters in different neighbourhoods throughout Vancouver to address homeless populations in those neighbourhoods. At the end of May, 2013, we closed four temporary shelters – two in Downtown Vancouver, one in Mount Pleasant, and one on Victoria Drive.