Temporary PT Women’s Community Worker, Sechelt Upper Deck Shelter

POSITION TITLE: Women’s Community Worker
PROGRAM: Sechelt Upper Deck Shelter
SALARY: $26.42/hour to start
TYPE: Temporary until August 1, 2021 or until return of incumbent Part-Time, 0.44 FTE
SCHEDULE: Friday-Sunday, 4:00pm-10:00pm; includes a 30-minute paid meal period. Workers are designated to be available during their meal periods.
START DATE: As soon as possible

To apply please include your resume, with a cover letter describing your suitability for this position, in an email with the subject line of “job2021.070” to: Sean Talbot, Program Manager at the Upper Deck, at stalbot@raincityhousing.org


RainCity Housing is an organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues. We invite you to be a part of the change.


RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.


The Community Support Worker provides emergency shelter and support to homeless members of the community. Many may have mental health issues and /or substance use issues and may or may not be accessing social supports Shelter services include: a bed, food, assistance with basic First Aid and generally supporting residents who are dealing with complex bio-psycho-social issues. The CSW is also responsible for the daily operations of the shelter including cleaning of the shelter space, showers, washrooms and offices; laundry, food service, preparing bedding space and maintaining a safe and secure environment for staff and residents. The CSW will coordinate shelter intakes and will maintain communication between shifts in regard to people’s housing plans. The minimal barrier nature of the shelter requires flexibility and excellent engagement skills. The CSW actively participates in building a skilled, cohesive, collaborative staff team, including demonstrating commitment to program principles; resolving conflict and negativity as they arise; assisting in orienting, training and mentoring of all staff, including casuals and peer supports. The Community Support Worker must be available for work during their meal period.


Sechelt (“Upper Deck”) Shelter: The Sechelt Shelter is a 24/7, 20 bed emergency shelter in Sechelt BC. Expansion of shelter capacity to 35 beds, and addition of women*’s services, peer services, Indigenous cultural services and increased safe consumption capacity are currently underway, with expected project completion in spring 2021. To decrease barriers to access, RainCity Housing policy is to accept couples, dogs, shopping carts/possessions. Our teams work within an anti-oppression framework that welcomes people back inside with dignity and a genuine curiosity about who they are. Excellent facilitation/engagement skills, creativity and a strong analysis of the impacts of poverty and marginalization are required. We view the shelter as an opportunity to promote dignity, social justice and increased citizenship for members of our community who come from a wide variety of backgrounds but who currently do not have a place to call home.


Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:

  • A Diploma in community social services or other relevant training
  • Two years of related experience with emphasis on mental health, addictions, homelessness and/or social services.
  • Or an equivalent combination of education and experience.
  • Current First Aid and CPR certification.

Key Skills and Abilities – for supporting people receiving our services

  • Establish and maintain collaborative relationships
  • Identify and work to increase people’s strengths
  • Work with people using hope-inducing strategies
  • Informally teach harm reduction, life skills
  • Implement client-centred service plans
  • Respond to problematic behaviour using an understanding of the behaviour’s context and function
  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
  • Knowledge of mental health diagnoses, medications, treatment and support resources
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.