Permanent PT & FT Support Worker, Gibsons Modular Housing

COMPETITION #: Please see below
POSITION TITLE: Support Worker
PROGRAMS: Gibsons Modular Housing Program
SALARY:$25.40/hour (BCGEU grid 34) + $2.25/hour as a premium for overnight shifts
POSITION TYPE: Permanent Full Time x 2, Permanent Part Time x 1
SCHEDULE: See below, all shifts include a half hour unpaid meal break
START DATE: TBD, approx. mid December 2020

IMPORTANT: We are currently hiring for three regular Support Worker positions. Each schedule has its own competition #. To apply, please ensure that the competition # you are applying for is in the subject line of the email. If applying for more than one position, please send one email for each competition #, and send cover letter and resume to:

#228: Support Worker, Permanent Full-Time, Saturday-Wednesday 11:00pm-7:00am.

#229: Support Worker, Permanent Full-Time, Monday-Friday 11:30pm-7:30am.

#230: Support Worker, Permanent Part-Time, Thursday/Friday 11:00pm-7:00am, Saturday/Sunday 11:30pm-7:30am.


“A home for every person” is a lofty goal. We believe it is 100% achievable and benefits all of us. And we are confident that if we all work together, we can achieve this goal sooner than we ever thought possible.

For more than three decades RainCity Housing created, implemented, and managed housing and support programs that sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues, throughout BC’s lower mainland. We invite you to be a part of the change.

RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.


Gibsons Modular Housing provides several units of single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program is staffed by a combination of support workers, including an Indigenous Cultural Liaison Support Worker and a Peer Services Support Worker.


Job Summary:  Support Workers are an integral part of our team. They provide a wide range of supports to folks who are experiencing or at risk of experiencing homelessness, many of whom are living with mental illness, and substance use.  Support Workers also provide daily supports including General cleaning duties, medication administration, building security, crisis intervention, health and recreational groups and general problem solving.

Using a strengths-based model, the Support Worker participates with tenants in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and support in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports.


Many forms of education and experience are valued, including volunteering and lived expertise of mental illness / substance use / homelessness.

Minimum education and experience also include:

  • A Diploma in community social services or other relevant training
  • 1 year of related experience with emphasis on mental health, addictions, homelessness and/or social services.
  • Current First Aid and CPR certification
  • An equivalent combination of education and experience

Key Skills and Abilities – for supporting the folks we work with

  • Establish and maintain collaborative relationships
  • Identify and work to increase people’s strengths
  • Work with people using hope-inducing strategies
  • Informally teach harm reduction, life skills
  • Implement client-centred service plans
  • Respond to problematic behaviour using an understanding of the behaviour’s context and function
  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
  • Knowledge of mental health diagnoses, medications, treatment, and support resources
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
  • Knowledge of diagnoses, treatment, and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.