POSITION TITLE: Indigenous Cultural Liaison Support Worker
PROGRAM: Marguerite Ford Apartments
SALARY: $26.42/hour (BCGEU grid 34) + $2.50/hour as a premium for night shifts.
TYPE: Permanent, Full-Time, 1.0 FTE
SCHEDULE: Wednesday-Sunday 3:30pm-11:30pm, includes a 30 minute unpaid meal period.
START DATE: As soon as possible
Indigenous ancestry/identity is a bona fide occupational requirement for this position: Indigenous (First Nations, Native American, Metis, Inuit) candidate only please.
To apply please include your resume, with a cover letter describing your suitability for this position, in an email with the subject line of “job2022.246” to: Will Thomas, Interim Assistant Manager of Indigenous Services, at email@example.com
RainCity Housing is an organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues. We invite you to be a part of the change.
RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.
The Indigenous Cultural Liaison Support Worker (ICL) consults with Indigenous clients to provide/connect them with a range of Indigenous specific supports in the community. These can include, but are not limited to, cultural activities, outside organizational supports, and agencies that assist in navigating the health and/or court systems. In addition to these Indigenous specific supports, the ICL provides daily supports to all program participants, both Indigenous and non-Indigenous, including: medication administration, building security, crisis intervention, building maintenance, front line overdose response.
Using a culturally informed model that is rooted in harm reduction, the ICL walks alongside clients in their self-identified and self-determined goals for healing, culture, and community integration; while advocating for access and rights as needed.
The Marguerite Ford Apartments RainCity Housing Team provides a range of supports, advocacy, cultural knowledge and community involvement to tenants of Marguerite Ford Apartments, low income people who also might be coping with the realities of recent homelessness, substance use, and physical and mental health concerns. The project is a partnership with the Sanford Housing Society which acts as the MFA property manager. There are147 suites, bachelor and one bedroom, governed by the Residential Tenancy Act.
Recognizing the varied ways community members who will reside at MFA are excluded systemically from full participation in our society; positions will be of varied specialties at MFA, while still acknowledging that many members will also require one on one support. The specializations are meant to address specific areas that affect member’s ability to belong, thrive and be active and accountable in our community. Specific specializations will share knowledge between all team members to more successfully address exclusion and encourage participation of members.
Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:
- A Diploma in community social services
- Two years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services
- Or an equivalent combination of education, training and experience
- Current First Aid and CPR certification; Naloxone Certification
Support Worker Key Skills and Abilities – for supporting people receiving our services
- Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process
- Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life
- Informally teach harm reduction, life skills
- Respond to problematic behaviour using an understanding of the behaviour’s context and function
- Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals
- Knowledge of mental health diagnoses, medications, treatment and support resources
- Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction
- Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C
- Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
- Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals
- Ability to effectively and safely resolve crisis situations
- Ability to work both independently and collaboratively as part of a team
- Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations
- Physical ability to perform the duties of the position
Indigenous Cultural Liaison Key Skills and Abilities – for supporting people receiving our services
- Experience navigating paths to healing and work with tenants using culturally informed strategies
- Knowledge of the holistic addictions model including stages of change and harm reduction, cultural pillars of healing and cultural forms of medicine
- Knowledge of legislation and regulations related to Indigenous persons, including residential schools, the 60’s scoop, child and family welfare system; knowledge of indigenous cultures, services, ways of healing and recovery
- Fostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to healing
- Perform other duties as assigned
Specific Job Duties
- Research/connect individual and group supports for indigenous tenants regarding indigenous ways of understanding healing and recovery, indigenous services and resources, and indigenous culture. To actively plan, arrange and seek out these relationships while on shift in coordination the program team and manager
- Walk beside indigenous tenants as they connect with community and cultural events and build supports with the tenant such as elders. Connect with supports available through the Cultural Safety Working Group and Indigenous Cultural Liaison Manager and ICL reference group at RainCity
- Collaborate with additional ICL supports in the site around planning and running the programming
- Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants. Advocate for tenants as needed
- Assists to build connection to the greater community to promote healing and wellness beyond RCH building to foster connection circle of care and support
- Orientate new tenants to the role of the ICL and familiarize them with cultural services
- Perform related work as assigned