POSITION TITLE: Float Support Worker
PROGRAM: Various Programs (the Biltmore as Home Program)
SALARY: $26.42/hour (BCGEU grid 34) + $2.50/hour as a premium for overnight shifts.
TYPE: Permanent, Full-Time, 1.0 FTE
SCHEDULE: Monday-Friday 3:30pm-11:30pm; with a half hour unpaid meal break
START DATE: As soon as possible
Gender is a bona fide occupational requirement: women (trans, cis), gender diverse, and Two-Spirit staff only please.
Pursuant to the Provincial Health Officer’s Order, the incumbent of this position is required to be fully vaccinated against COVID-19. We will only consider applicants who are fully vaccinated, or who have received an exemption from the Provincial Health Office. Proof of either must be provided in advance of any offer of employment being made.
To apply please include your resume, with a cover letter describing your suitability for this position, in an email with the subject line of “job2022.002” to: Nicola Hendy, Program Manager at the Biltmore, at email@example.com
RainCity Housing is an organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues. We invite you to be a part of the change.
RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.
The Support Worker provides a range of supports for chronically homeless individuals living in the community, many of whom have concurrent mental illness, substance use and /or physical health issues. Using a strengths-based model, the Support Worker participates with tenants and Service Plan Coordinators in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.
· Each Float Support Worker will be assigned to a Home Program.
· As shift vacancies occur in programs, the Float will be deployed to fill the vacancies.
· Float staff can be deployed to fill shifts prior to the shift being callout out to relief staff, prior the shift being offered in overtime, or in emergencies to prevent staffing shortages.
· If a vacancy does not happen for a float shift, the Float staff will be assigned to work the shift in their home
Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:
· A Diploma in community social services
· Two years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
· Or an equivalent combination of education, training and experience
· Current First Aid, CPR.
· Class 5 Drivers’ License preferred.
Key Skills and Abilities – for supporting people receiving our services
· establish and maintain collaborative relationships
· identify and work to increase people’s strengths
· work with people using hope-inducing strategies
· informally teach harm reduction, life skills
· implement client-centred service plans
· respond to problematic behaviour using an understanding of the behaviour’s context and function
· Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
· Knowledge of mental health diagnoses, medications, treatment and support resources
· Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
· Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
· Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
· Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.