POSITION TITLE: Facilities Operations Coordinator
PROGRAM: Foxglove (Surrey)
SALARY: $27.24/hour to start
TYPE: Permanent, Full-Time, 1.0 FTE
SCHEDULE: Monday-Friday, 9:00am-5:00pm, includes a 30-minute unpaid meal break
START DATE: October 1, 2021
To apply please include your resume, with a cover letter describing your suitability for this position, in an email with the subject line of “job2021.172” to: Sherri Matt, Operations Manager, at email@example.com
RainCity Housing is an organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues. We invite you to be a part of the change.
RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.
The Facility Operations Co-ordinator is a hands-on position with responsibility for coordinating the administrative, maintenance, materials management and housekeeping facets of the program. This position performs building maintenance functions and inventory control, rent collection and tenant intake/exit. The Facility Operations Co-ordinator supervises janitorial staff and liaises with the Program manager and support staff. The position may require some evening work. It requires understanding and supporting the mission and values of RainCity Housing and the models / methods of supporting the clients including Housing First and Harm Reduction.
There are also casual Facilities Operations Coordinator opportunities at Foxglove, and both casual and regular Facilities Operations Coordinator opportunities at other RainCity programs.
Opening August 2021, Foxglove is RainCity’s first housing project in Surrey. Located at 9810 Foxglove Drive in Surrey, BC, Foxglove will provide 100 units of single room occupancy (SRO) housing (76 transitional housing units and 24 assisted living units) to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. The project also includes an additional 30 shelter beds as low-barrier housing for individuals in the immediate community who may be actively using substances and or experiencing mental health challenges. The supported housing and shelter programs will be staffed by a combination of support workers, including an Indigenous Cultural Support Worker and a Peer Services Support Worker. The Assisted Living floor will also be staffed by a (RN/RPN) nursing position working alongside a team of support workers. The support workers oversee the front desk, assist with program area upkeep, managing guests and providing community supports. The building also has cook, custodial, home support and facilities management staff. The building will be operated with a minimum of three staff on duty 24 hours a day, 365 days a year, with core operating funding provided by BC Housing and Fraser Health Authority
Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:
- Grade 12 and Building Manager (Residential) Certificate
- 2 years related experience
- Knowledge of WHMIS principles and safety protocols, WHMIS certification preferred
- Or an equivalent combination of education, training, and experience
- First Aid/CPR training and Valid BC Driver’s License
Key Skills and Abilities
- Ability to operate related equipment
- Strong interpersonal and communication skills; including sensitivity to diverse backgrounds.
- Ability to work with a variety of tenants. Demonstrates understanding of oppression and marginalization as related to homeless individuals.
- Able to complete a variety of computer-based paperwork and administration duties. Computer literate in Windows, MS Word, Excel and Outlook.
- Able to enforce RainCity Housing and tenancy requirements in a sensitive manner, in consultation with Support Workers
- Physical ability to carry out the work including: perform heavy cleaning duties and able to use a dolly to move heavy items such as kitchen appliances
- Ability and experience doing small repairs such as repairing holes in drywall, installation of toilets and other plumbing fixtures
- Basic understanding of HVAC systems, wiring and electricity, conventional and electronic lock systems
- Ability to communicate effectively both verbally and in writing.
- Ability to plan, organize and manage their work day so that work is completed in a timely manner despite interruptions
- Ability to identify an emergency and respond appropriately
- Must wear steel toed footwear when appropriate, and other safety equipment when needed such as eye and head protection.