Permanent FT Administrative Assistant, Foxglove

POSITION TITLE: Administrative Assistant
PROGRAM: Foxglove
SALARY: $28.23/hour to start
TYPE: Permanent, Full-Time, 1.0 FTE
SCHEDULE: Monday-Friday, 08:30am-4:30pm, includes a 30-minute unpaid meal break
START DATE: As soon as possible

To apply please include your resume, with a cover letter describing your suitability for this position, in an email with the subject line of “job2021.185” to: Kevin Parker, Program Manager at the Foxglove, at


RainCity Housing is an organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues. We invite you to be a part of the change.


RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.


Reporting to the Program manager or designate, the Administrative Assistant support position oversees the daily operation of the Foxglove Program by performing a variety of administrative support functions such as secretarial and word processing duties, scheduling of appointments, assisting with the preparation of budgets and audits, assisting with referrals and reporting to referring partners, monitoring expenditures, assisting in the development and evaluation of program policies and standards, distributing program policies, plans and agreements to residents or potential residents, determining resource requirements and authorizing expenditures. Supervises support staff. Interacts regularly with Assisted Living, Transitional Housing and Shelter program participants living with mental illness and/or addiction.


Opening August 2021, Foxglove is RainCity’s first housing project in Surrey. Located at 9810 Foxglove Drive in Surrey, BC, Foxglove will provide 100 units of single room occupancy (SRO) housing (76 transitional housing units and 24 assisted living units) to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. The project also includes an additional 30 shelter beds as low-barrier housing for individuals in the immediate community who may be actively using substances and or experiencing mental health challenges. The supported housing and shelter programs will be staffed by a combination of support workers, including an Indigenous Cultural Support Worker and a Peer Services Support Worker. The Assisted Living floor will also be staffed by a (RN/RPN) nursing position working alongside a team of support workers. The support workers oversee the front desk, assist with program area upkeep, managing guests and providing community supports. The building also has cook, custodial, home support and facilities management staff. The building will be operated with a minimum of three staff on duty 24 hours a day, 365 days a year, with core operating funding provided by BC Housing and Fraser Health Authority


Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:

  • A Diploma in Business Administration
  • Three years of recent, related experience, preferably in a related environment
  • Or an equivalent combination of education, training, and experience
  • Class 5 drivers license

Key Skills and Abilities – for supporting people receiving our services

  • Ability to communicate effectively, both verbally and in writing
  • Physical ability to carry out the duties of the position
  • Ability to work independently and in cooperation with others
  • Ability to effectively and safely resolve crisis situations
  • Ability to operate related equipment
  • Ability to plan, organize, and prioritize, particularly when emergencies arise
  • Ability to type at 60 wpm
  • Business writing skills
  • Knowledge of general office procedures
  • Knowledge of medical and mental health terminology
  • Ability to supervise
  • Ability to research, analyze and resolve problems
  • Ability to do financial calculations
  • Ability to maintain confidentiality
  • Ability to develop, evaluate and monitor administrative systems and procedures
  • Ability to engaging and converse with people living with a mental illness and/or substance use dilemmas
  • Demonstrates understanding of oppression and marginalization, specifically as related to people living with a mental illness and/or substance use dilemma