Indigenous Peer Support Specialist, Chilliwack Intensive Case Management Team

POSITION TITLE: Indigenous Peer Support Specialist
PROGRAM: Chilliwack Intensive Case Management (ICM) Team
UNION: BCGEU
SALARY: $24.38 (bcgeu grid 34)
POSITION TYPE: Permanent Part-Time
START DATE: as soon as possible
SCHEDULE: all shifts include a half hour unpaid meal break
Week 1: Sunday- Tuesday 8:00am- 4:00pm
Week 2: Sunday- Tuesday 8:00am- 4:00pm
Week 3: Sunday- Tuesday 12:00pm- 8:00pm
Week 4: Sunday- Tuesday 12:00pm- 8:00pm

To apply, please quote competition # 251 and send cover letter and resume to: lcaron@raincityhousing.org
Drop off: 616 Powell St, Vancouver BC
Fax: 604-254-3703

  • Indigenous ancestry/identity is an occupational requirement for this position: Indigenous (First Nations, Native American, Metis, Inuit) applicants only please.
  • Valid drivers license, access to an insured and reliable vehicle are required for this position.

Diversity: The focus of this role will be on supporting client populations who are most at-risk of experiencing stigma or re-traumatization in their experience with services provided, housing, healthcare, etc. including Aboriginal and non-Aboriginal women, people who work in the sex trade, People with lived experience of mental illness, people with lived experience of homelessness, people with lived experience of substance use, people who are gender diverse and those identifying as LGBTQ2S. The ability to share these lived experiences as a practice to assist clients in navigating treatment is a requirement of this position. This position is meant for folks who identify as Indigenous (First Nations, Native American, Inuit, and Metis).

Job Summary:  The Indigenous Peer Support Specialist (PSS) shares their own consumer knowledge and lived experience of mental illness / substance use to assist clients to live successfully in the community. The PSS collaborates with the client and the staff team to determine appropriate care to meet individual needs and situational requirements. The PSS Provides clients with education, support and advocacy from a lived experience perspective in order to assist clients in effectively obtaining service from the staff, external service providers and community resources. Additionally, the PSS provides daily outreach based case management supports to program participants that may include, but are not limited, to case management, client transportation, skills demonstration/education, money management, community integration supports, consultation, and advocacy.

Services are provided in any environment including: the streets, shelters, hospitals, and participants’ homes.

Program Summary: The Chilliwack Intensive Case Management Team (Chilliwack ICM Team) is a Housing First outreach program serving the Chilliwack and surrounding area. This team is a co-lead team and joint initiative between Fraser Health and RainCity Housing as a team comprised of clinicians such as nurses and counsellors, physicians, psychiatrist and housing outreach workers that include Indigenous and peer specialists. The RainCity staff on the team will include a co-lead (Manager), four outreach workers, a trauma counsellor and an Indigenous peer services worker. Fraser Health staff on the team will include a co-lead (Coordinator), three nursing staff, a counsellor and an office administration staff.

The goal of the Chilliwack ICM program is to support our program participants acquire and maintain housing, and live a safe, healthy and stable life in their community. We are a client centered, strength-based, program, valuing the skills, capacity and potential of individuals and working in collaboration with them to help them do things for themselves

Qualifications: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:

  •  A Diploma in community social services
  • One year of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services
  • Or an equivalent combination of education, training and experience
  • Current First Aid and CPR certification; Naloxone Certification
  • Valid Class 5 BC Driver’s Licence with an acceptable driver’s abstract

Outreach Support Worker Key Skills and Abilities – for supporting people receiving our services

  • Knowledge of Housing First and ability to apply the principles in practice
  • Knowledge of community integration and its application for individuals living with mental illness
  • Demonstrated understanding of community based service provision and an understanding of safe practice when providing outreach services and or working alone
  • Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life
  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals
  • Knowledge of recovery oriented practice in supporting individuals experiencing mental illness and/or problematic substance use
  • Knowledge of mental health diagnoses, medications, treatment and support resources
  • Basic knowledge of health care disciplines and their role in care
  • Basic knowledge of legislation and government policies and procedures that relate to the client including the Residential Tenancy Act and the BC Mental Health Act.
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals
  • Ability to effectively and safely resolve crisis situations
  • Ability to work both independently and collaboratively as part of a team
  • Ability to communicate effectively verbally and in writing
  • Ability to apply knowledge and experience of the case management process in a way that considers a holistic approach to wellness and that is responsive cultural diversity
  • Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations
  • Ability to prepare and maintain written and computerized records, compile reports and complete other program documentation, including writing and updating service plans for primary caseload, writing progress notes, completing incident reports, on-call logs, letters, and documentation related to the program.
  • Ability to operate computers and smart phones and efficient use of software applications such as Microsoft Word and Excel and web based applications
  • Physical ability to perform the duties of the position such as, but not limited to working in all-weather conditions, sitting/driving for long periods, assisting with packing and moving household items, lifting/carrying items up to 30lbs, climbing stairs.
  • Access to an adequately insured and reliable vehicle must available for use for all shifts worked. Reimbursement amounts are available for changes in insurance coverage required to transport program participants during the course of duties. Peer Specific Key Skills and Abilities – for supporting people receiving our services
  • Ability to be a role model to people recovering from a mental illness by sharing common life and rehabilitation experiences and practical information
  • Provides individual and group support for clients re: empowerment, self-help education, practical information, resources, life skills, demonstrations
  • Provide clients with education re: their consumer rights and grievance procedures within the team, RainCity Housing and with other community providers and services

Support Worker Key Skills and Abilities – for supporting people receiving our services

  • Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process
  • Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life
  • Informally teach harm reduction, life skills
  • Respond to problematic behaviour using an understanding of the behaviour’s context and function
  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals
  • Knowledge of mental health diagnoses, medications, treatment and support resources
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals
  • Ability to effectively and safely resolve crisis situations
  • Ability to work both independently and collaboratively as part of a team
  • Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations
  • Physical ability to perform the duties of the position

 Indigenous Cultural Liaison Key Skills and Abilities – for supporting people receiving our services

  • Experience navigating paths to healing and work with tenants using culturally informed strategies
  • Knowledge of the holistic addictions model including stages of change and harm reduction, cultural pillars of healing and cultural forms of medicine
  • Knowledge of legislation and regulations related to Indigenous persons, including residential schools, the 60’s scoop, child and family welfare system; knowledge of indigenous cultures, services, ways of healing and recovery
  • Fostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to healing
  • Perform other duties as assigned

Specific Job Duties

  • Research/connect individual and group supports for indigenous tenants regarding indigenous ways of understanding healing and recovery, indigenous services and resources, and indigenous culture. To actively plan, arrange and seek out these relationships while on shift in coordination the program team and manager
  • Walk beside indigenous tenants as they connect with community and cultural events and build supports with the tenant such as elders. Connect with supports available through the Cultural Safety Working Group and Indigenous Cultural Liaison Manager and ICL reference group at RainCity
  • Collaborate with additional ICL supports in the site around planning and running the programming
  • Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants. Advocate for tenants as needed
  • Assists to build connection to the greater community to promote healing and wellness beyond RCH building to foster connection circle of care and support
  • Orientate new tenants to the role of the ICL and familiarize them with cultural services
  • Perform related work as assigned