Indigenous Cultural Liaison Support Worker, Chilliwack Intensive Case Management Team

POSITION TITLE: Indigenous Cultural Liaison Support Worker
PROGRAM: Chilliwack Intensive Case Management (ICM) Team
SALARY: $24.38 (bcgeu grid 34) to start
POSITION TYPE: Permanent Full-Time, 1.0 FTE
START DATE: as soon as possible
Week 1: Saturday 12:00pm-8:00pm, Tuesday-Friday 8:00am-4:00pm
Week 2: Saturday, Tuesday-Friday 8:00am-4:00pm
Week 3: Saturday 8:00am-4:00pm, Tuesday-Friday 12:00pm-8:00pm
Week 4: Saturday, Tuesday-Friday 12:00pm-8:00pm

To apply, please quote competition # 155 and send cover letter and resume to:
Drop off: 616 Powell St, Vancouver BC
Fax: 604-254-3703

Indigenous ancestry/identity is a bona fide occupational requirement for this position: Indigenous (First Nations, Native American, Metis, Inuit) applicants only please.

Please note: valid drivers license and access to an insured and reliable vehicle is required for this position.

ICL Job Summary:  The Indigenous Cultural Liaison Support Worker​ ​(ICL) consults with Indigenous clients to provide/connect them with a range of Indigenous specific supports in the community. These can include, but are not limited to, cultural activities, outside organizational supports, and agencies that assist in navigating the health and/or court systems. In addition to these Indigenous specific supports, the ICL provides daily supports to all program participants, both Indigenous and non-Indigenous, including: medication administration, building security, crisis intervention, building maintenance, front line overdose response.

Using a culturally informed model that is rooted in harm reduction, the ICL walks alongside clients in their self-identified and self-determined goals for healing, culture, and community integration; while advocating for access and rights as needed.

Reports to: Manager of Indigenous Services & Program Manager

Diversity: RainCity Housing serves a diverse group of people and we need a staff group that reflects that diversity. This position is meant for folks who identify as Indigenous (First Nations, Native American, Inuit, and Metis).

Program Summary: The Chilliwack Intensive Case Management Team (Chilliwack ICM Team) is a Housing First outreach program serving the Chilliwack and surrounding area. This team is a co-lead team and joint initiative between Fraser Health and RainCity Housing as a team comprised of clinicians such as nurses and counsellors, physicians, psychiatrist and housing outreach workers that include Indigenous and peer specialists. The RainCity staff on the team will include a co-lead (Manager), four outreach workers, a trauma counsellor and an Indigenous peer services worker. Fraser Health staff on the team will include a co-lead (Coordinator), three nursing staff, a counsellor and an office administration staff.

The goal of the Chilliwack ICM program is to support our program participants acquire and maintain housing, and live a safe, healthy and stable life in their community. We are a client centered, strength-based, program, valuing the skills, capacity and potential of individuals and working in collaboration with them to help them do things for themselves

Qualifications: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:

  • A Diploma in community social services
  • One year of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services
  • Or an equivalent combination of education, training and experience
  • Current First Aid and CPR certification; Naloxone Certification

 Support Worker Key Skills and Abilities – for supporting people receiving our services

  • Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process
  • Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life
  • Informally teach harm reduction, life skills
  • Respond to problematic behaviour using an understanding of the behaviour’s context and function
  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals
  • Knowledge of mental health diagnoses, medications, treatment and support resources
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals
  • Ability to effectively and safely resolve crisis situations
  • Ability to work both independently and collaboratively as part of a team
  • Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations
  • Physical ability to perform the duties of the position

 Indigenous Cultural Liaison Key Skills and Abilities – for supporting people receiving our services

  •  Experience navigating paths to healing and work with tenants using culturally informed strategies
  • Knowledge of the holistic addictions model including stages of change and harm reduction, cultural pillars of healing and cultural forms of medicine
  • Knowledge of legislation and regulations related to Indigenous persons, including residential schools, the 60’s scoop, child and family welfare system; knowledge of indigenous cultures, services, ways of healing and recovery
  • Fostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to healing
  • Perform other duties as assigned

 Specific Job Duties

  • Research/connect individual and group supports for indigenous tenants regarding indigenous ways of understanding healing and recovery, indigenous services and resources, and indigenous culture. To actively plan, arrange and seek out these relationships while on shift in coordination the program team and manager
  • Walk beside indigenous tenants as they connect with community and cultural events and build supports with the tenant such as elders. Connect with supports available through the Cultural Safety Working Group and Indigenous Cultural Liaison Manager and ICL reference group at RainCity
  • Collaborate with additional ICL supports in the site around planning and running the programming
  • Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants. Advocate for tenants as needed
  • Assists to build connection to the greater community to promote healing and wellness beyond RCH building to foster connection circle of care and support
  • Orientate new tenants to the role of the ICL and familiarize them with cultural services
  • Perform related work as assigned