Human Resources Partner

POSITION TITLE: Human Resources Partner (HRP)
DEPARTMENT: Human Resources
UNION: Excluded
SALARY: $64,400- $69,230 annually, depending on qualifications and experience
POSITION TYPE: Permanent Full-Time
SCHEDULE: Monday- Friday, 8:30am-4:30pm
START DATE:  As soon as possible

To apply, please email resume and cover letter quoting competition # job2020.028 to:
Melissa Nichol, Director of Human Resources and Labour Relations



The Human Resources Partner (HRP) acts as a partner to a defined group of RainCity Housing Programs, understanding their current and future needs and providing human resources guidance, support and services aligned to those needs and to the organization’s mission and values. Reporting to the Director, Human Resources & Labour Relations, the HRP ensures their client-specific needs are considered in the design, development and implementation of human resource programs. This generalist role provides human resources expertise, and drives employee engagement and retention, in the areas of recruitment, training, performance management, occupational health and safety, employee wellness and labour relations.

The HRP manages a mix of strategic, operational and administrative priorities to ensure human resources programs further the organization’s goals, are consistent across the organization, respect human rights, and are in alignment with the collective agreement and legislative standards.


  • Works with the Director, Human Resources & Labour Relations and key stakeholders to create, develop and implement effective organization-wide human resources initiatives, polices and processes
  • Develops collaborative relationships with the leadership teams of the assigned group of programs; becomes an integral member of those teams as a trusted advisor
  • Gains insight into the operational and service delivery requirements of the assigned programs including strategy, long-term goals, staffing/talent levels, opportunities and challenges; identifies and provides strategic human resources solutions
  • Acts as a direct resource to the Senior Leadership Team and senior management in areas of staffing, training, performance management, occupational health and safety, employee wellness, labour relations
  • Partners with the Senior Leadership Team and senior management and to identify staffing needs; designs, implements and executes full-cycle recruitment strategies; ensures the selection of qualified candidates through fair and legal processes, adhering to the parameters of the Collective Agreement when necessary; develops relationships with post-secondary programs that offer suitable training for candidates
  • Works collaboratively with the Senior Leadership Team, senior management and the Manager, Training and Development to identify training needs and to implement training programs; provides input into employee continued learning and professional development curriculum; ensures managers/supervisors are conducting appropriate onboarding processes
  • Provides counseling and advice to the Senior Leadership Team and senior management on performance management processes and issues, such as evaluation, engagement, recognition, coaching, discipline, attendance and termination; ensures processes support the organization to achieve its goals
  • Plays a lead role in Occupational Health and Safety for the assigned programs; implements and maintains a functioning health and safety program and Joint Occupational Health and Safety Committee at each worksite; oversees OHS claims and record keeping processes
  • Acts as the primary resource for health and wellness and return to work programs including EAP, LTD, EDMP, and Accommodation to ensure staff are supported in their mental and physical health; stays up-to-date on industry and organizational best practices on these issues
  • Encourages and supports a positive and collaborative labour relations environment by working effectively with the Union and its staff representatives
  • Provides advice and guidance to the Senior Leadership Team and senior management pertaining to the interpretation and administration of the collective agreement for staff represented by the BCGEU, including investigation and discipline processes
  • Partnering with the Senior Leadership Team and senior management, manages the grievance process, liaising with legal counsel as required; prepares for and participates in arbitrations and mediations; participates in the collective bargaining process as needed
  • Oversees the Human Resources Information System (HRIS); ensures accurate and timely input of employee data; provided reports and statistics to senior management, as requested
  • Modifies existing program specific policies/procedures as required; assists senior management in implementing changes and advising employees
  • Ensures virtual and hard-copy employee records are current, accurate, complete and secure; controls access to records; ensures proper use and disclosure of employee information per privacy legislation
  • Completes independent projects within the scope of the role to design and implement enhanced HR processes and services, or components of more complex projects on behalf of the HR team
  • Supports/backfills other Human Resource Partners as needed


  • A post-secondary education in Human Resources
  • CPHR designation preferred
  • Minimum of 2 years of human resources generalist experience, including labour relations and disability management
  • Non-profit experience is preferred
  • Excellent computer skills in MS Office and HRIS
  • Class 5 driver’s license
  • Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction
  • An equivalent combination of education, training and experience will be considered


Strategic Thinking

  • Executes HR theory and policy into daily HR practices
  • Understands, interprets, explains and applies relevant municipal, provincial and federal policy, law, regulation and court decisions
  • Ability to continually analyze and evaluate RainCity principles and practices to create innovative HR best practices
  • Ability to move the organization forward, set goals, create and implement action plans, and evaluate the process and results

Problem Solving/Judgment 

  • Strong problem solving and conflict resolution skills; can consult effectively with managers to develop solutions to moderately complex organizational and people management issues
  • Effective decision maker; able to assess situations to determine the importance, urgency and risks; able to execute on clear and timely decisions in the organization’s best interests
  • Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities


  • Champions positive working relationships with internal and external stakeholders to achieve the goals of the organization
  • Listens well and encourages open exchange of information and ideas using appropriate communication media
  • Excellent communication skills with the ability to present recommendations clearly, logically and persuasively; and to prepare clear, concise and comprehensive correspondence, reports, studies and other written materials


  • Creates connections, trust and shared meaning with diverse individuals and groups
  • Identifies, establishes and communicates clear and meaningful expectations and outcomes
  • Models core qualities such as honesty, integrity, resilience, and confidence
  • Focuses on stakeholder needs; able to anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters
  • Demonstrated leadership experience using positive reinforcement, strengths-based feedback and coaching to direct team members, stakeholders and partners
  • Solid leadership skills with the ability to facilitate collaboration, cooperation and coalitions among diverse groups, aimed at improving programs, services and goals
  • Self aware; understands personal assumptions, values, principles, strengths and limitations
  • Understands the need for ongoing personal and professional development; actively seeks opportunities for personal learning, character building and growth
  • Takes responsibility for personal actions, performance and health