Counsellor, Intensive Case Management Team, Chilliwack

PROGRAM:Intensive Case Management Team, Chilliwack
SALARY:$34.26- $42.73 (HSA grid 11)
POSITION TYPE:Permanent Full-Time
START DATE: as soon as possible
Week 1: Monday- Friday 8:00am- 4:00pm
Week 2: Monday- Friday 8:00am- 4:00pm
Week 3: Monday- Friday 12:00pm- 8:00pm
Week 4: Monday- Friday 12:00pm- 8:00pm

Please submit resume and cover letter  *quote competition # job2019.152*
Fax 604-254-3703 
Drop off: Human Resources, 616 Powell St. Vancouver, BC

Please note: valid driver’s license, access to an insured and reliable vehicle, and RainCity Housing Medication Training are required for this position.

Job Summary: The Counsellor works within the context of a client centered care model, in accordance with the standards of professional practice and consistent with the mission, vision and values and established policy and protocols. The Counsellor works within the trans-disciplinary ICM team and as part of a broader integrated system to deliver services to clients experiencing various levels of substance misuse and mental illness. This position provides comprehensive clinical counselling and therapy on complex voluntary clients with, and affected by, problematic substance use or addictions, complex trauma, and mental health concerns. Clients may visit ICM offices or be served on an outreach basis, as required Assesses clients, determines referral needs, liaises with community sources for further and/or specialized services, counsels clients, formulates and implements treatment plans, and provides comprehensive case consultation and follow-up support on treatment decisions, in collaboration with members of the interdisciplinary team. Participates in and leads a variety of team and/or local committees and internal and external case conferences and develops, coordinates, and delivers in-services, presentations, and training to clients, families, and caregivers. Provides prevention services to contribute to community development and participates in the development and evaluation of program.

Counselling and support services are often provided in non-traditional environments, such as the participant’s home, coffee shops, and community centres.

Diversity: RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.

Program Summary: The Chilliwack Intensive Case Management Team (Chilliwack ICM Team) is a Housing First outreach program serving the Chilliwack and surrounding area. This team is a co-lead team and joint initiative between Fraser Health and RainCity Housing as a team comprised of clinicians such as nurses and counsellors, physicians, psychiatrist and housing outreach workers that include Indigenous and peer specialists. The RainCity staff on the team will include a co-lead (Manager), four outreach workers, a trauma counsellor and an Indigenous peer services worker. Fraser Health staff on the team will include a co-lead (Coordinator), three nursing staff, a counsellor and an office administration staff.

The goal of the Chilliwack ICM program is to support our program participants acquire and maintain housing, and live a safe, healthy and stable life in their community. We are a client centered, strength-based, program, valuing the skills, capacity and potential of individuals and working in collaboration with them to help them do things for themselves

Qualifications: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:

  • Master’s degree in an Allied Health Discipline from a recognized program and active registration with a professional body (e.g., Registered Social Worker, Registered Clinical Counsellor, Canadian Certified Counsellor) and specialization in the treatment of trauma.
  • Three (3) years’ recent related experience providing professional services to individuals who have substance abuse and mental health illness, including two (2)+ years recent related trauma counselling experience.
  • Understanding and ability to work with clients who have complex, intergenerational traumas.
  • Knowledge of the history of First Nations people in Canada and the effects of colonization
  • Understanding of and experience incorporating Traditional Wellness practices into treatment plans is an asset.
  • Experience working in First Nations communities.
  • Demonstrated knowledge of problematic substance use, addictions, mental health disorders, medication side effects and substance use counselling techniques.
  • Ability to assess, plan, organize, implement, evaluate and problem-solve.
  • Ability to communicate effectively with individuals, groups, and other professionals within an interdisciplinary environment in a diverse community.
  • Comprehensive assessment, clinical counselling and therapy skills including crisis counselling to families, youths, and adults.
  • Ability to work effectively with others, including working effectively in a multicultural environment, independently, as part of an interdisciplinary team, and understanding the frameworks of other disciplines.
  • Demonstrated ability to communicate effectively both verbally and in writing with clients, families, staff, and community agency personnel.
  • Demonstrated ability to organize and prioritize workload in a complex environment.
  • Demonstrated comprehensive knowledge of relevant Acts such as Child & Family Community Services Acts, Child & Youth Advocacy Act, Youth Criminal Justice Act (British Columbia), Mental Health Act, Freedom of Information Act, pertinent regulations, policies and procedures, and other statutory duties.
  • Ability to educate and provide consultation to clients, families, and healthcare professionals.
  • Ability to develop, coordinate, and deliver in-services, presentations, psycho-educational and support groups.
  • Ability to make effective referrals, reflecting in-depth knowledge of community resources and strong collaborative skills in working with community health.
  • Current First Aid and CPR certification; Naloxone Certification
  • Valid Class 5 BC Driver’s Licence with an acceptable driver’s abstract
  • Knowledge of Housing First and ability to apply the principles in practice
  • Knowledge of community integration and its application for individuals living with mental illness
  • Demonstrated understanding of community based service provision and an understanding of safe practice when providing outreach services and or working alone.
  • Basic knowledge of health care disciplines and their role in care.
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations.
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals
  • Ability to effectively and safely resolve crisis situations.
  • Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations.
  • Ability to prepare and maintain written and computerized records, compile reports and complete other program documentation, including writing and updating service plans for primary caseload, writing progress notes, completing incident reports, on-call logs, letters, and documentation related to the program.
  • Ability to operate computers and smart phones and efficient use of software applications such as Microsoft Word and Excel and web based applications.
  • Physical ability to perform the duties of the position.
  • Access to an adequately insured and reliable vehicle must available for use for all shifts worked. Reimbursement amounts are available for changes in insurance coverage required to transport program participants during the course of duties.

Key Skills and Abilities – for supporting people receiving our services

  • Establish and maintain collaborative relationships
  • Identify and work to increase people’s strengths
  • Work with people using hope-inducing strategies
  • Informally teach harm reduction, life skills
  • Ability to work positively, patiently, and proactively with all clients, including those who may demonstrate a range of difficult behaviours including hostility, indifference, anger, extreme dependence
  • Ability to intervene in crisis situations, including de-escalate verbal aggression, hostility, suicidality, mental and physical health crises..
  • Working knowledge of the principles of harm reduction.