Casual Relief Support Worker, Chilliwack Housing Programs 

RainCity Housing is looking for Casual Support Workers to join our Chilliwack Team! 

POSITION TITLE: Casual Relief Support Worker
PROGRAM: Chilliwack Modular Housing, Yale and Trethewey Locations
SALARY: $26.42/hour (BCGEU grid 34) + $2.50/hour as a premium for overnight shifts.
POSITION TYPE: Casual Relief, on call
SCHEDULE: the program operates 24/7. Shifts are generally 11pm – 7am; 7am – 3pm; and 3pm – 11pm. We are looking for casuals who can commit to overnight and weekend shifts to start.
START DATE: As soon as possible 

TO APPLY: Quote competition #job2021.112 in subject line, include your resume with a cover letter describing your suitability for this position and email to


“A home for every person” is a lofty goal. We believe it is 100% achievable and benefits all of us. And we are confident that if we all work together, we can achieve this goal sooner than we ever thought possible. 

For more than three decades RainCity Housing created, implemented, and managed housing and support programs that sustain relationships, strengthen communities, and make change for people experiencing homelessness and mental health, trauma and substance use issues, throughout BC’s lower mainland. We invite you to be a part of the change. 


RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply. 


Both the Yale and Trethewey Modular Housing programs provide dignified homes for low-income individuals 19 years of age or older who live in the community, have a history of experiencing homelessness and who need additional support services to maintain housing. This supported housing program is staffed by a combination of Support Workers, including an Indigenous Cultural Support Worker and a Peer Services Support Worker.  


The Support Worker provides a range of supports, serving homeless/at risk individuals, many of whom are living with mental illness, substance use and/or HIV.  Using a strengths-based model, the Support Worker participates with tenants in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving. 


Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes: 

  • A Diploma in community social services 
  • One year of recent, related work experience; emphasis on mental health, addictions, homelessness and/or social services 
  • Or an equivalent combination of education, training and experience 
  • Current First Aid and CPR certification, Naloxone certification 

 Key Skills and Abilities – for supporting people receiving our services 

  • Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process 
  • Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life 
  • Informally teach harm reduction, life skills 
  • Respond to problematic behaviour using an understanding of the behaviour’s context and function 
  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals 
  • Knowledge of mental health diagnoses, medications, treatment and support resources 
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction 
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C 
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations 
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals 
  • Ability to effectively and safely resolve crisis situations 
  • Ability to work both independently and collaboratively as part of a team 
  • Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations 
  • Physical ability to perform the duties of the position