Assistant Manager, Chilliwack Modular- Trethewey Avenue

POSITION TITLE: Assistant Manager
PROGRAM: Chilliwack Modular- Threthewey Avenue
POSITION TYPE: Permanent Full Time, 1.0 FTE
UNION: Excluded
SALARY: $56,500-$63,233
START DATE: August 26th, 2019
APPLY BY: Midnight August 7th, 2019
SCHEDULE:  The Assistant Manager works frontline shifts as per the following schedule:
                            Sunday- Tuesday 3:00pm- 11:30pm, Wednesday & Thursday 2:30pm-11:00pm ; includes a half                                       hour  unpaid meal break.

To apply please include your resume with a cover letter describing your suitability for this position in an email with the subject line of “Assistant Manager Applicant – TRETHEWEY”, to: Laura Caron, Director of Clinical Services


 The Assistant Manager helps the Program Managers to develop, implement, monitor and evaluate the program policies, procedures and practices. The Assistant Manager directs the daily operations of the program, and performs hiring, dismissal, discipline and performance evaluation of the staff team. The successful candidate ensures that program mandate, principles, policies, and procedures are followed.

The Assistant Manager promotes the interests of the participants and the program in the community and ensures that the program is maximally integrated and coordinated with other systems of care. The Assistant Manager replaces the Program Manager for absences such as vacation, illness, and leaves.  The Assistant Manager is part of the leadership team and works closely with other managers, the RainCity operations team, and administrative staff.

 A key component of this employment opportunity is the proven ability to collaborate and work alongside people of various socio-economic backgrounds.


Opening in Fall 2019, the Chilliwack Trethewey site is RainCity Housing’s second modular supported housing facility in Chilliwack. It is located at 45888 Trethewey Avenue and will provide 46 units of single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program will be staffed by a combination of support workers, including an Indigenous Cultural Support Worker and a Peer Services Support Worker. The support workers oversee the front desk, assisting with program area upkeep, managing guests and providing community supports. The building will also have custodial, home support and facilities management staff.

Each unit will contain a private bathroom with toilet, shower and sink, as well as a kitchenette. The building will have 24 hour/ 7 day a week staffing, with a minimum of two staff working on site to maintain the building, deliver programs, support tenants and ensure a safe environment within the building. The program includes one meal a day, with kitchen facilities and a cook to prepare the dinner meal.


  • A B.A. in a relevant health discipline.
  • Exceptional proven ability to liaise and work with surrounding community partners, including but not limited to: neighbors, businesses, service providers and other stakeholders
  • Demonstrates anti-oppression and anti-racist approaches into practice
  • Strong conflict resolution and mediation skill-set
  • Training in supervisory and/or managerial functions.
  • Four years of recent related experience with individuals living with a mental illness, substance use and /or threat of being homeless.
  • Basic knowledge of Indigenous culture, community, and health resources.
  • Basic sound knowledge of relevant physical health issues (e.g. HIV and Hepatitis C), including diagnoses, treatment and support resources.
  • One year in a supervisory, preferably managerial, capacity, or an equivalent combination of education, training and experience.
  • Current First Aid and CPR certification
  • Class 5 driver’s license and acceptable driving abstract.
  • Knowledge and application of the strengths-based approach
  • Knowledge of the bio-psychosocial addictions model, including the transtheoretical model of change, harm reduction, motivational interviewing and relapse prevention and intervention strategies.
  • Knowledge of mental health diagnoses, treatment, and support resources
  • Knowledge of the housing continuum, including market, subsidized and supported housing systems, including program models for vulnerable populations