263 Indigenous Cultural Liaison Support Worker

POSITION TITLE: Indigenous Cultural Liaison Support Worker
PROGRAM: Jubilee Rooms
UNION: BCGEU
SALARY: $24.38 (bcgeu grid 34).
POSITION TYPE: Temporary Part-Time, 0.8 FTE
START DATE: as soon as possible
SCHEDULE: Thursday-Sunday 3:30pm-11:30pm ; includes a half hour unpaid meal break

To apply, please quote competition # 263 and send cover letter and resume to: alindley@raincityhousing.org
Drop off: 616 Powell St, Vancouver BC
Fax: 604-254-3703

*Indigenous ancestry/identity is a bona fide occupational requirement for this position: Indigenous (First Nations, Native American, Metis, Inuit) staff only please*

ICL Job Summary:  The Indigenous Cultural Liaison Support Worker​ ​(ICL) consults with Indigenous clients to provide/connect them with a range of Indigenous specific supports in the community. These can include, but are not limited to, cultural activities, outside organizational supports, and agencies that assist in navigating the health and/or court systems. In addition to these Indigenous specific supports, the ICL provides daily supports to all program participants, both Indigenous and non-Indigenous, including: medication administration, building security, crisis intervention, building maintenance, front line overdose response.

Using a culturally informed model that is rooted in harm reduction, the ICL walks alongside clients in their self-identified and self-determined goals for healing, culture, and community integration; while advocating for access and rights as needed.

Diversity: RainCity Housing serves a diverse group of people and we need a staff group that reflects that diversity. This position is meant for folks who identify as Indigenous (First Nations, Native American, Inuit, and Metis).

Program Description: The Jubilee Rooms will provide around 80 units of single room occupancy (SRO) housing to people that are long term residents of the Downtown Eastside community.  This is a supported housing program that is staffed by a combination of Tenant Support Workers, Indigenous Cultural Liaisons and a Peer specialist – all staff will oversee the front desk assisting with managing guests as well as providing community supports.  The building is a combination of two SRO’s – four stories each with no elevator, lots of stairs and shared bathrooms and showers on every floor.  The program includes one meal a day and a light breakfast.  The staff office is on the second floor with the safe use room right beside it.  Over the next year the main floor commercial space will be transformed into a community space for the tenants and staff along with a community kitchen in the back..

Qualifications: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:

  • A Diploma in community social services
  • One year of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services
  • Or an equivalent combination of education, training and experience
  • Current First Aid and CPR certification; Naloxone Certification

Support Worker Key Skills and Abilities – for supporting people receiving our services

  • Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process
  • Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life
  • Informally teach harm reduction, life skills
  • Respond to problematic behaviour using an understanding of the behaviour’s context and function
  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals
  • Knowledge of mental health diagnoses, medications, treatment and support resources
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals
  • Ability to effectively and safely resolve crisis situations
  • Ability to work both independently and collaboratively as part of a team
  • Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations
  • Physical ability to perform the duties of the position

 Indigenous Cultural Liaison Key Skills and Abilities – for supporting people receiving our services

  • Experience navigating paths to healing and work with tenants using culturally informed strategies
  • Knowledge of the holistic addictions model including stages of change and harm reduction, cultural pillars of healing and cultural forms of medicine
  • Knowledge of legislation and regulations related to Indigenous persons, including residential schools, the 60’s scoop, child and family welfare system; knowledge of indigenous cultures, services, ways of healing and recovery
  • Fostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to healing
  • Perform other duties as assigned

Specific Job Duties

  • Research/connect individual and group supports for indigenous tenants regarding indigenous ways of understanding healing and recovery, indigenous services and resources, and indigenous culture. To actively plan, arrange and seek out these relationships while on shift in coordination the program team and manager
  • Walk beside indigenous tenants as they connect with community and cultural events and build supports with the tenant such as elders. Connect with supports available through the Cultural Safety Working Group and Indigenous Cultural Liaison Manager and ICL reference group at RainCity
  • Collaborate with additional ICL supports in the site around planning and running the programming
  • Assist with creating an effective and supportive connection between the Indigenous/non-Indigenous service providers and community supports and tenants. Advocate for tenants as needed
  • Assists to build connection to the greater community to promote healing and wellness beyond RCH building to foster connection circle of care and support
  • Orientate new tenants to the role of the ICL and familiarize them with cultural services
  • Perform related work as assigned