073 Relief Support Worker, Sunshine Coast

POSITION TITLE:  Support Worker
PROGRAM: Sunshine Coast, BC
UNION: BCGEU
SALARY: $25.40, plus overnight and weekend shift differentials (bcgeu grid 34)
SCHEDULE: Positions are on-call / casual relief to start – filling in for regular staff
HOURS: Shifts are generally 8 hours long: 11:30pm – 7:30am / 7:30am – 3:30pm / 3:30pm – 11:30pm.
START DATE:  As soon as possible

To apply, send cover letter and resume to externaljobs@raincityhousing.org. Please put job competition # 073 in the subject line in order to be considered.

We are looking for on call Support Workers to staff various programs on the Sunshine Coast. Programs operate 24/7 and new staff need to be available for overnight shifts/weekends/evenings/etc.

RainCity Housing makes a difference in people’s lives, creating, implementing, and manag​ing housing and support programs that sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues, throughout BC’s lower mainland ​and the Sunshine Coast.

Right now, our employees are playing a significant role in ensuring some of our most vulnerable individuals continue to receive the support and programs they need. We are looking for dedicated people to join our team and help as we continue to make a difference ​in the lives of those we work with every day.

RainCity Housing is dedicated to the safety of our employees and our program participants. At this time, we have instituted safety protocols using the guidelines of the BCCDC and our local health authorities. Details can be found here: https://www.raincityhousing.org/raincitys-response-to-covid-19/  

JOB SUMMARY: The Support Worker provides a range of supports for chronically homeless individuals living in the community, many of whom have concurrent mental illness, substance use and /or physical health issues. Using a strengths-based model, the Support Worker participates in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.

DIVERSITY: RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.

QUALIFICATIONS: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:

  • A Diploma in community social services,
  • One year of recent, related work experience; emphasis on mental health, addictions, homelessness and/or social services,
  • Or an equivalent combination of education, training and experience,
  • Current First Aid and CPR certification, Naloxone & Overdose Response Training

 Key Skills and Abilities – for supporting people receiving our services

  • Establish a dignifying and purposeful relationship with the client, contacting and getting to know the client as a unique individual, and clarifying the role of the PSS and client in the service planning process
  • Ability to identify and work to increase client strengths, including the use of hope inducing strategies and assisting the client in self-managing their illness and other aspects of their life
  • Informally teach harm reduction, life skills
  • Respond to problematic behaviour using an understanding of the behaviour’s context and function
  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals
  • Knowledge of mental health diagnoses, medications, treatment and support resources
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals
  • Ability to effectively and safely resolve crisis situations
  • Ability to work both independently and collaboratively as part of a team
  • Ability to establish workload priorities, adjust to new or unexpected events, problem solve, and deal effectively with conflict situations
  • Physical ability to perform the duties of the position