Temporary Full-Time Facilities Manager

POSITION TITLE: Temporary Facilities Manager
PROGRAM: Operations
UNION: Excluded
SALARY: Individual compensation is determined through consideration of the individuals experience.

START DATE & DURATION: late February, 2019 for 4 months and/or return of incumbent

Please send resume and cover letter to George Simpson, Director-Facilities at gsimpson@raincityhousing.org by February 15, 2019

The Facilities Manager oversees all aspects of the planning, implementation, delivery and evaluation of programs and services associated with RainCity Housing physical plant, which is comprised of multiple-unit housing and emergency Shelters. These programs and services include building construction, preventative maintenance, renovations, facilities security, equipment and material management, grounds-keeping, housekeeping and custodial services.  Reporting to the Director, Facilities, the Facilities Manager oversees, inspects and coordinates the work of maintenance staff, custodial staff and external contractors.

The Facilities Manager ensures allocation of the necessary fiscal, technological, physical and human resources required to meet the strategic and operational maintenance and cleaning needs of the RainCity Housing programs and services.  As a key member of the Operations Department, they ensure RainCity facilities are safe, hygienic and meet all code and by-law requirements.

SCHEDULE: The position is 40 hours a week general hours are Monday – Friday 8:00-4:00pm.  Must be flexible with scheduling. It is expected that managers will work the hours necessary to do their job. As per Employment Standards, managers are excluded from the sections of the Act dealing with overtime entitlement.  This position requires involvement in RainCity’s After Hours Operations Dept system.


  • Diploma in a discipline related to property/building maintenance or management
  • Minimum of 5 years of recent, related experience in complex building/maintenance operations setting, including at least one year in a management capacity leading unionized staff
  • Significant experience in building maintenance tasks such as carpentry, plumbing, electrical and painting
  • Non-profit experience preferred
  • An equivalent combination of education, training and experience will be considered
  • Class 5 driver’s license
  • Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction


  • Makes strategic planning decisions crucial to formulating and achieving operational objectives
  • Translates theory and principles into workplace systems that ensure alignment of daily practices
  • Understands, interprets, explains and applies relevant municipal, provincial and federal policies, laws and regulations specific to housing operations
  • Ability to continually analyze and evaluate RainCity principles and practices to create innovative operational best practices
  • Ability to move the organization forward, set goals, create and implement action plans, and evaluate the process and results
  • Strong problem solving and conflict resolution skills; can consult effectively with managers to develop solutions to moderately complex organizational and people management issues
  • Effective decision maker; able to assess situations to determine the importance, urgency and risks; able to execute on clear and timely decisions in the organization’s best interests
  • A self-starter; able to anticipate and meet needs before they arise
  • Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
  • Champions positive working relationships with internal and external stakeholders to achieve the goals of the organization
  • Listens well and encourages open exchange of information and ideas using appropriate communication media
  • Excellent communication skills with the ability to present recommendations clearly, logically and persuasively; and to prepare clear, concise and comprehensive correspondence, reports, studies and other written materials
  • Creates connections, trust and shared meaning with diverse individuals and groups
  • Identifies, establishes and communicates clear and meaningful expectations and outcomes
  • Models core qualities such as honesty, integrity, resilience, and confidence
  • Focuses on stakeholder needs; able to anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters
  • Demonstrated leadership experience using positive reinforcement, strengths-based feedback and coaching to direct team members, stakeholders and partners
  • Solid leadership skills with the ability to facilitate collaboration, cooperation and coalitions among diverse groups, aimed at improving programs, services and goals
  • Self aware; understands personal assumptions, values, principles, strengths and limitations
  • Understands the need for ongoing personal and professional development; actively seeks opportunities for personal learning, character building and growth
  • Takes responsibility for personal actions, performance and health
  • Demonstrated experience in monitoring departmental budgets and expenses
  • Ability to track and manage payroll costs




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