Support Worker, Margeurite Ford Apartments Temporary Part-Time

Community Organizer Support Worker, Marguerite Ford Apartments, Temporary Part-Time until October 31, 2018 or until return of incumbent

$22.38- $24.26 (grid 10A)

Schedule: Monday, Tuesday, 11:00pm- 7:00am Wednesday 11:30pm-7:30am includes a 30 minute unpaid meal period.

Please submit resume and cover letter to Human Resources,

Fax 604-254-3703   Drop off: Human Resources, 616 Powell Street, Vancouver, BC –



Program: The Marguerite Ford Apartments RainCity Housing Team provides a range of supports, advocacy, cultural knowledge and community involvement to tenants of Marguerite Ford Apartments, low income women and men who also might be coping with the realities of recent homelessness, substance use, and physical and mental health concerns.  The project is a partnership with the Sanford Housing Society which acts as the MFA property manager. There are147 suites, bachelor and one bedroom, governed by the Residential Tenancy Act. 

Recognizing the varied ways community members who will reside at MFA are excluded systemically from full participation in our society; positions will be of varied specialties at MFA, while still acknowledging that many members will also require one on one support. The specializations are meant to address specific areas that affect member’s ability to belong, thrive and be active and accountable in our community. Specific specializations will share knowledge between all team members to more successfully address exclusion and encourage participation of members.

Diversity: RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.

Position: The Community Organizer Support Worker has lead responsibility for community organizing within the MFA team, and ensuring that community members’ need for belonging and that social inclusion goals and services are integrated within the tasks of all MFA team members. The COSW will liaise with community members to articulate and encourage positive community membership and assist them to organize seeking to be full and active members of both the MFA community and the larger natural community. Community Organizers work alongside members to identify issues and strategize to develop solutions named by those same members to build more affective and democratic communities. Community Organizers will encourage relationships both between individuals based on common interest to increase social capital and group relationships to build collective power and increase group self-sufficiency.

The COSW also performs Support Worker duties for a group of approximately 147 community members to ensure that member’s self-identified goals for recovery and community integration are supported by appropriate services and practices, consistent with the values of self-determination/choice and harm reduction. The Support Worker provides a range of supports for chronically homeless individuals living in the community, many of whom have concurrent mental health diagnosis, substance use and /or physical health issues.  Using a strengths-based model, the Support Worker participates with tenants and Service Plan Coordinators in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.


Qualifications: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness;   Minimum education and experience includes:

  • A Diploma in community social services or conflict resolution
  • One year of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
  • Or an equivalent combination of education, training and experience
  • Current First Aid and CPR certification.
  • Class 5 driver’s license.

Key Skills and Abilities – for supporting people receiving our services

  • establish and maintain collaborative relationships
  • identify and work to increase people’s strengths
  • work with people using hope-inducing strategies
  • informally teach harm reduction, life skills
  • implement client-centred service plans
  • respond to problematic behaviour using an understanding of the behaviour’s context and function
    • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
    • Knowledge of mental health diagnoses, medications, treatment and support resources
    • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
    • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
    • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
    • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.


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