Support Worker-Jubilee Rooms, Vancouver-Permanent Overnight Positions.

*there are six Permanent Overnight positions available at the Jubilee Rooms. It is important that you indicate which competition number(s) you are applying for. Please see bottom of posting for position competition #’s and schedule details*

Job Summary: The Tenant Support Worker provides a range of supports, serving homeless/at risk individuals, many of whom are living with mental illness, substance use and/or physical health issues.  Using a strengths-based model, the Support Worker participates with tenants in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving

Program Description: The Jubilee Rooms is a supported housing program that will provide around 80 units of single room occupancy (SRO) housing to people that are long term residents of the Downtown Eastside community.   The building is a combination of two SRO’s – four stories each with no elevator, lots of stairs and shared bathrooms and showers on every floor,  the staff office is on the second floor.

Qualifications: many forms of education and experience are valued,  including volunteering and  lived experience of mental illness / addiction/ homelessness.   Minimum  education and experience includes:

  • A Diploma in community social services
  • One year of recent, related work experience; emphasis on mental health, addictions, homelessness and/or social services.
  • Or an equivalent combination of education, training and experience
  • Current First Aid and CPR certification.
  • Class 5 driver’s license.

Key Skills and Abilities – for supporting people receiving our services

  • establish and maintain collaborative relationships
  • identify and work to increase people’s strengths
  • work with people using hope-inducing strategies
  • informally teach harm reduction, life skills
  • implement client-centred service plans
  • respond to problematic behaviour using an understanding of the behaviour’s context and function
    • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
    • Knowledge of mental health diagnoses, medications, treatment and support resources
    • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
    • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
    • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
    • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.


Salary Range: $22.38 to start, BCGEU Grid 10A

Position Competition # and Schedule:

#59 Permanent Part-Time 0.8 FTE. Saturday-Tuesday 11:30pm-7:30am

#60 Permanent Part-Time 0.8 FTE. Wednesday-Saturday 11:30pm-7:30am

#61 Permanent Part-Time 0.8 FTE. Tuesday-Friday midnight-8:00am

#62 Permanent Part-Time 0.6 FTE. Monday-Wednesday 11:30pm-7:30am

#63 Permanent Part-Time 0.8 FTE. Thursday-Sunday midnight-8:00am

#64 Permanent Casual-Ongoing 0.4 FTE Sunday 11:30pm-7:30am and Monday midnight-8:00am

Please submit resume and cover letter to Human Resources:

Fax 604-254-3703

Drop off: Human Resources, 616 Powell St. Van.



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