Relief Support Worker – Cold Weather Shelters, various programs across our agency

We are looking for several on call community workers / support workers to staff our two Temporary Cold Weather Shelters in Vancouver.

Hours: positions are on-call / casual relief to start – filling in for regular staff.
Shifts: all shifts are 8 hours long: 11:30pm – 7:30am / 7:30am – 3:30pm / 3:30pm – 11:30pm.
Both shelters operate 24/7 and new staff need to be available for overnight shifts/weekends/evenings/etc.
Salary: $21.34 per hour to start + 9.6% in lieu of benefits
Work Sites: one shelter is in East Vancouver & one is in Downtown Vancouver.
Union: BCGEU
Start: asap

Summary: The Community Worker provides emergency shelter and support to homeless members of the community who are not accessing traditional shelters. Many may have mental health issues and /or substance use issues, and may or may not be accessing social supports Shelter services include: a bed, food, assistance with basic First Aid and generally supporting residents who are dealing with complex bio-psycho-social issues. The CW is also responsible for the daily operations of the shelter including cleaning of the shelter space, showers, washrooms and offices; laundry, food service, preparing bedding space and maintaining a safe and secure environment for staff and residents. The CW will coordinate shelter intakes; will communicate with the Carnegie Outreach Team; will maintain the BC Housing Database (using a computer station onsite); and will maintain communication between shifts in regards to people’s housing plans. The minimal barrier nature of the shelter requires flexibility and excellent engagement skills. The CW actively participates in building a skilled, cohesive, collaborative staff team, including demonstrating commitment to program principles; resolving conflict and negativity as they arise; assisting in orienting, training and mentoring of all staff, including casuals and peer supports. The Community Worker must to be available for work during their meal period. Because of the temporary nature of the shelter program and the emphasis on short term outcomes, it is expected that applicants be willing to honour a commitment to their posted hours for the duration of the shelter season (approximately 5 months).

Diversity: RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.
Program: Cold Weather Shelters: are emergency MAT programs opened at the request of municipal and provincial governments. To decrease barriers to access, RainCity Housing policy is to accept couples, dogs, shopping carts/possessions. Our cold weather shelters provide temporary shelter to members of our community that do not access traditional shelters; some report not being inside for many years. Our teams work within an anti-oppression framework that welcomes people back inside with dignity and a genuine curiosity about who they are. Excellent facilitation/engagement skills, creativity and a strong analysis of the impacts of poverty and marginalization are required. We view these shelters as an opportunity to promote dignity, social justice and increased citizenship for members of our community who come from a wide variety of backgrounds but who currently do not have a place to call home.

Qualifications: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:
• A Diploma in community social services or other relevant training
• 1 year of related experience with emphasis on mental health, addictions, homelessness and/or social services.
• Or an equivalent combination of education and experience.
• Current First Aid and CPR certification.

Key Skills and Abilities – for supporting people receiving our services:
• Establish and maintain collaborative relationships
• Identify and work to increase people’s strengths
• Work with people using hope-inducing strategies
• Informally teach harm reduction, life skills
• Implement client-centred service plans
• Respond calmly and appropriately to problematic behaviour using an understanding of the behaviour’s context and function
• Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
• Knowledge of mental health diagnoses, medications, treatment and support resources
• Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
• Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
• Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
• Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals

Please submit resume and cover letter to Human Resources:
Fax: 604-254-3703
Drop off: Human Resources, 616 Powell St. Vancouver

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