Housing First Support Worker, Princess Rooms Permanent Part-Time

Housing First Support Worker, Permanent Part-Time 0.9 FTE

Schedule: Week 1 Monday & Friday-Sunday 11:00pm-07:30am Week 2 Monday & Thursday-Sunday 11:00pm-07:30am, includes a 45 minute unpaid meal break

Salary Range: $22.38-$24.26 bcgeu grid 10A

Please submit resume and cover letter to Human Resources,

Fax 604-254-3703   Drop off: Human Resources, 616 Powell Street, Vancouver, BC –

Email: externaljobs@raincityhousing.org

Program: Program: Princess Rooms is a minimal barrier, high tolerance environment that follows a harm-reduction/health promotion philosophy. Support workers provide an environment which is accepting of client’s lives, yet which also provides alternative experiences and opportunities. The team works collaboratively with clients and the community to create alternatives to homelessness, with the goal of a return to health, hope and stability. The program begins with a patient, persistent engagement process and harm reduction interventions in all areas of the tenant’s life. Staff work with each person to build a plan that is based on their individual strengths and motivations. 

Job Summary: The Support Worker provides a range of supports for chronically homeless individuals living in the community, many of whom have concurrent mental illness, substance use and /or physical health issues.  Using a strengths-based model, the Support Worker participates with tenants and Service Plan Coordinators in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.

Diversity: RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.

Qualifications: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness;   Minimum education and experience includes:

  • A Diploma in community social services
  • One year of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
  • Or an equivalent combination of education, training and experience
  • Current First Aid, CPR.
  • Class 5 Drivers’ License preferred.


Key Skills and Abilities – for supporting people receiving our services

  • establish and maintain collaborative relationships
  • identify and work to increase people’s strengths
  • work with people using hope-inducing strategies
  • informally teach harm reduction, life skills
  • implement client-centred service plans
  • respond to problematic behaviour using an understanding of the behaviour’s context and function

  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
  • Knowledge of mental health diagnoses, medications, treatment and support resources
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C.
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
  • Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals.

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