Community Integration Support Worker – the Vivian Transitional Housing for Women

Community Integration Support Worker, the Vivian. Permanent part-time, 0.8 FTE. Gender is a bona fide occupational requirement of this position: women (trans & cis) gender diverse and two-spirit applicants only please.

Salary Range: $22.38-$24.26 (grid 10A)

Union: BCGEU

Hours: 30 weekly, 0.8 FTE

Schedule:  Thurs – Sun 4pm – 12am, includes a 30 minute unpaid meal period.

Start Date: asap

Job Summary: Reporting to the Program Manager or designate, the Evening Women’s Community Integration Support Worker provides a range of activities and community integration assistance for homeless/at-risk women living with a mental illness and/or substance use. Using a strengths-based model, the Women’s CISW collaborates with tenants, treatment providers and the housing staff team to develop and implement plans for activities and community involvement that promote recovery from homelessness, mental illness and/or substance addiction. The Women’s CISW works closely with health supports and naturally occurring community resources to assist tenants in accessing opportunities matched with their interests and strengths. Community building is an important aspect of this job. The Women’s CISW works closely with the program manager or designate to liaise with tenants to create and direct community based programming including tenant meetings and other programming the tenants wish to see initiated. The Women’s CISW also provides daily supports including medication administration, building security, crisis intervention, health and recreation groups and general problem solving.

Diversity: RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.

Program: The Vivian is a minimal barrier housing program in Vancouver specifically designed for women living with concurrent mental illness, addiction and other challenges. The facility was developed in response to the unique needs of women and is women-only, including both residents and staff. It offers a minimal barrier, high tolerance environment and follows a harm-reduction/health promotion philosophy. The Vivian screens women in (not out) of the program based on the complexities of their needs, histories and behaviours. The program is flexible, non-judgmental and responsive to the unique challenges faced by homeless women.


Qualifications: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness;   Minimum education and experience includes:

  • Diploma in therapeutic recreation
  • Two years of recent, related work experience with homeless/at-risk women living with a mental illness and/or substance use
  • Or an equivalent combination of education, training and experience
  • Current First Aid and CPR certification
  • Current unrestricted Driver’s License


Key Skills and Abilities – for supporting people receiving our services

  • ability to apply an analysis and knowledge of women’s issues within a feminist framework, including mental illness, substance use, women’s sexual health, exposure to violence and sex work
  • ability to carry out the physical aspects of building custodial and home support duties as well as supporting tenants in their suites
  • ability to work closely with the Daytime CISW and maintain effective communication
  • ability to work closely with the staff team and maintain effective communication
  • ability to creatively and collaborate with tenants to schedule activities both in the building, in the community and outside of the community without supervision
  • ability to support tenants on outings both on transit and using a company vehicle
  • ability to teach life skills and educate tenants on employment, resume building, budgeting and food security
  • Sound knowledge of community resources and activities, groups and life skills training
  • establish and maintain collaborative relationships
  • ability to keep and maintain records and documentation
  • identify and work to increase people’s strengths
  • work with people using hope-inducing strategies
  • informally teach harm reduction, life skills
  • implement client-centred service plans
  • respond to problematic behaviour using an understanding of the behaviour’s context and function
  • Sound knowledge of women-centred services and community services
  • Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
  • Knowledge of mental health diagnoses, medications, treatment and support resources
  • Knowledge of non-clinical mental health supports, self-care and coping mechanisms
  • Sound knowledge of trauma informed care and trauma related behaviours
  • Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
  • Knowledge of diagnoses, treatment and support resources in the areas of substance use, physical health, HIV and Hepatitis C
  • Knowledge of the housing continuum, including supported housing systems and program models for special needs populations
  • Demonstrates understanding of oppression and marginalization specifically related to the experience of women, Gender non-conforming folks, mental health consumers and substance users, the indigenous communities, POC communities and other marginalized women

Please submit resume and cover letter to Human Resources by April 17, 2018 via:

Fax: 604-254-3703

Drop off: Human Resources, 616 Powell St. Vancouver, BC



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